Access for Veterans to Records Act of 2022

Ossoff, Jon

Access for Veterans to Records Act of 2022 This bill directs the Office of the Archivist of the United States to submit to Congress a comprehensive plan for eliminating the backlog of requests for records from, and improving the efficiency and responsiveness of operations at, the National Personnel Records Center. Such plan must include <ul> <li>the number and percentage of unresolved veteran record requests that have been pending for more than 20 days, 90 days, and one year;</li> <li>target time frames to eliminate the backlog; </li> <li> a detailed plan for using existing funds to improve technology infrastructure, including secure access to appropriate agency federal records, to prevent future backlogs; </li> <li>actions to improve customer service for requesters;</li> <li>measurable goals with respect to the comprehensive plan and metrics for tracking progress toward such goals; and</li> <li>strategies to prevent future record request backlogs, including backlogs caused by an event that prevents employees of the center from reporting to work in person.</li> </ul> The office must submit updates of such plan at specified intervals.