· NY legislature · 2025-2026

Enacts the "New York State Resident Experience Act of 2025"

Requires state agencies to measure, collect, report, and utilize metrics relating to the experience of residents interacting with agencies to improve provision of services to the people of the state, and to provide a biannual report to the governor and legislature.

Sponsor

James Skoufis (D-NY)

Introduced

2025-02-28

Latest action

SUBSTITUTED BY A3273