# Understanding the RING Act of 2021

This bill requires credit card companies and other creditors to set up a dedicated phone line specifically for people age 50 and older who need help dealing with billing mistakes or fraud on their accounts. The idea is pretty straightforward: older adults often face scams and billing errors, and this law makes sure they have an easy way to get help without jumping through a bunch of hoops.

Here's what creditors have to do under this law. Within a year of the bill passing, every major credit card company, bank, and lender needs to create a toll-free phone number that connects directly to someone who can help older customers resolve billing problems. They also have to tell people about this phone line—through email, their websites, paper statements, and whatever other ways make sense. The goal is to make sure seniors actually know this service exists and can find it easily.

There's one important protection built into the law: when you call this special phone line, you won't have to give out your Social Security number or other sensitive personal information just to prove you're old enough to use the service. This is a big deal because it protects older adults from having to hand over information that scammers could use against them. The law recognizes that seniors are often targeted for fraud, so it's designed to make it simpler and safer for them to report problems and get help fixing unauthorized charges or mistakes on their bills.

RING Act of 2021

Davis, Rodney

Reporting Instances of Non-authorized Grift Act of 2021 or the RING Act of 2021 This bill requires creditors to establish a hotline for assisting consumers who are 50 years of age or older to resolve billing errors and mitigate fraud.